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Privacy Policy

Melbourne CBD Removals is committed to protecting your privacy. We will only use the information that we collect about you lawfully.

We collect information about you for 2 reasons:
Firstly, to process your order,
Secondly, provide you the best possible service.

Personal information

The privacy of your personal information is most important thing to us. That’s why, we have developed this Policy in order for you to understand how we collect, use, communicate and disclose your personal information. The following outlines are bit of explanation of our privacy policy.

  • Every time we are collecting your personal information, we will identify the purposes for which information is being collected.
  • We will collect and use of personal information solely with the objective of fulfilling those purposes specified by us or for other compatible purposes, until or unless we obtain the consent of the individual concerned or as required by law.
  • We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned.
  • Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date.

Sensitive Information & Financial Details

  • Financial details most commonly include credit card, Master Card, Debit Master Card, Bank Details or other means of electronic funds transfer. All financial data is collected and stored on a secure server.
  • Sensitive and financial data is collected for the primary purpose of providing our products and services to our customers.
  • Security of Information

  • Information stored by us is protected from misuse, loss and unauthorized access or disclosure in line with internal company policy and procedure.
  • We will protect personal information stored by us by reasonable security safeguards against misuse, loss or theft, as well as unauthorized access, disclosure, copying, use or modification in line with internal policies and procedures of our company.
  • Information that is no longer required for the intended purpose will be routinely destroyed on a periodic basis as determined by company management.

Access to Information

You have the right to access, update or remove personal information from our database. If you wish to access information, opt-out of further communication or lodge a complaint please do so in writing or e-mail us.

Please note we hold the right to change this privacy policy anytime without any notice.

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